•Reduce your operating costs
—Lower road use tax (depends on vehicle and state)
—Lower fuel consumption (idling time)
—Longer intervals on part replacement (reduced speeding)
—Reduced insurance costs (contact your agent)
—Reduced overtime (see where vehicles are parked so driver
can nap until he
has to show up at the office)
•Improve vehicle productivity
—Exceptions are the rule. Since you know where your vehicles
are, your company can redirect the correct vehicle to the exception
and not have to make a pecial trip to get the job done. This
is a BIG MONEY SAVER, because sending
a truck and a driver do to anything can cost over $100.00 per
hour, and that’s for a pickup truck.
—Visually seeing the planned and actual route on a map
can improve work assignment by 10-25 %. You know the estimated
run rate (how long it will take to do the work) so you can keep
the vehicle busy.
And now for the big winner…improved office
productivity. Think about this: 100% of all your work, customer
problems, invoicing and receivables come through your office
staff. AVL allows the office staff and your drivers to work
together effectively on many issues throughout the day.
•Upset customers who feel they have been
wronged. The office staff has a thorough and up-to-date vehicle
history and can tell a customer exactly when a unit was serviced.
•Situations when a driver is needed at
a site as quickly as possible. Since the office is needed at
a site as quickly as possible. Since the office staff knows
where the vehicles are, they can make informed choices on whom
to send to the customer (instead of having to page, cell phone
and ask all the drivers where they are). This results in giving
the customer the highest level of service, while the office
staff and driver feel that they are doing a "good job."
If you think this is not a big issue, talk to the office and
ask how the drivers feel about being sent out of their way,
when another driver was closer.